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Equipment Service Technician

Overall Role Summary:

This position combines technical equipment repair, field service support, customer assistance, inventory/distribution operations, and administrative service coordination. The role requires strong troubleshooting skills, mechanical/electrical aptitude, organizational abilities, and experience working in a hands-on service environment.

Key Points Summary:

Troubleshoots, repairs, and maintains mechanical, electrical, and pneumatic equipment.
Diagnoses equipment issues by observing operation and identifying defective components.
Disassembles equipment, repairs/replaces parts, and ensures safe functionality.
Supports field service activities, including demonstrations and on-site troubleshooting.
Handles warehouse and distribution tasks such as picking, packing, shipping, and invoicing orders.
Performs inventory cycle counts and supports distribution center operations.
Provides phone support and basic technical troubleshooting for customers.
Processes order entry and maintains records within SAP.
Maintains accurate service databases, product files, and warranty/parts records.
Coordinates product testing and analyzes failures for continuous improvement.
Orders and manages shop supplies.
Serves as backup support for internal programs as needed.
Requires reliable attendance, punctuality, and full on-site work due to hands-on responsibilities.

Additional Essential Functions:

Attendance/Punctuality: Consistently at work and on time; ensures responsibilities are covered when absent; arrives at meetings and appointments on time.
Work Location: This role requires work to be performed on-site; remote work is not practical due to the hands-on repair, maintenance, and field service nature of the position.

Job Type: Full-time.

Benefits:

Dental insurance.
Health insurance.
Vision insurance.

Work Location: In person.

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Apply for Equipment Service Technician at Allegiance Staffing